Privacy Policy for Delta Resort

At Delta Resort on the Gunnison, we are committed to protecting the privacy and security of our guests’ personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.

Information We Collect:

  1. Personal Information: We may collect personal information such as your name, contact details, and payment information when you make a reservation or check-in at our hotel.
  2. Guest Preferences: We may collect information about your preferences, such as room preferences, special requests, and other accommodations to enhance your stay.
  3. Usage Information: We may collect data on how you use our website, including IP addresses, browser types, and access times, to improve our services and website functionality.
  4. Video Cameras: to facilitate virtual check-in and provide general security of the property, we have cameras throughout the Resort and take images of cars and licenses plates entering and leaving the property.   

How We Use Your Information:

  1. Reservation and Check-In: We use your personal information to process reservations, check you in, and provide the services you requested during your stay.
  2. Guest Services: We may use your preferences to tailor our services and provide you with a personalized experience.
  3. Marketing Communications: With your consent, we may send you promotional emails or offers related to our hotel. You can opt out at any time. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes
  4. Website Improvement: We analyze usage data to enhance our website’s performance, usability, and content.


SMS Communication

We facilitate your virtual check-in via SMS and you consent to such communication when you book.  In addition, you agree to accept SMS messages during your stay and for a post-visit survey. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to revoke this consent and opt out.

Data Security:

We take measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include physical, electronic, and managerial safeguards.

Data Sharing:

We do not sell your personal information, including but not limited to name, mobile phone number, or email address, to third parties.  We share your personal information with our vendor partners only when necessary for hotel operations, legal requirements, or with your explicit consent.

Your Choices:

You have the right to:

  • Access and correct your personal information.
  • Withdraw your consent for our marketing communications.
  • Request the deletion of your personal data, subject to legal obligations.
  • Lodge a complaint with the appropriate data protection authority.


Children’s Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

Changes to This Policy:

We may update this Privacy Policy periodically. Please review it regularly for any changes.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at the information below.

By using our services, you consent to the practices described in this Privacy Policy. Thank you for choosing Delta Resort on the Gunnison, and we look forward to serving you.

Delta Resort on the Gunnison

677 Highway 50, Delta, CO 81416
(970) 874-5787
Info@DeltaCO.com
https://Deltaco.com

SMS Terms & Conditions

1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be sold to third parties.

2- Types of SMS Communications:
If consent has been given to receive text messages from Delta Resort, messages may be related to check-in/check-out, events happening while on property, emergencies, a stay satisfaction survey or an invitation for a future stay.

Example: “Your room ___ is ready for check-in. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 3  SMS messages per might of stay may be received to coordinate your stay

Example:
“Message frequency may vary. You may receive up to 3 SMS messages per night of stay.”

4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
Opt-in to receive SMS messages from Delta Resort Hotel can be done by request via phone or text to (970) 874-5787. 

6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at www.DeltaCO.com/.

Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary.